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FAQ

Township

For residents that reside in the unincorporated areas of Norwich Township, all zoning issues fall under the Franklin County Board of Planning and Zoning (https://development.franklincountyohio.gov/planning-zoning/zoning). Please contact them directly at (614) 525-3095 before beginning such projects. For residents that reside in the City of Hilliard, please contact the Hilliard Building Department at (614) 334-2557 or https://hilliardohio.gov/permits-applications/ for permits.
Norwich Township contracts Local Waste Services for trash collection. Call (614) 409-9375 to begin your service. For residents that reside in the unincorporated areas of Norwich Township, Local Waste Services will drop off recycling bins if needed or you may pick up a bin at the Norwich Township Administration Offices at the Safety Services Building, located at 5181 Northwest Parkway, between 8:00 am - 4:30 pm.
The Franklin County Public Health Department has a limited supply of short term radon test kits available to residents of Franklin County. These kits are no longer available at the Township Offices. To request a free Short Term Radon Test Kit, please visit www.myfcph.org and click on Radon, in the Popular Links area.

A Medication Disposal Unit is located in the lobby of the Norwich Township Safety Services Building at 5181 Northwest Parkway.  The unit is for pills only (yours or your pets).  Sharps, liquids and similar items are not acceptable.  If you plan to drop off medications, please make sure that you remove labels from bottles.  Here are a list of other sites that may be helpful, courtesy of SWACO.org (Solid Waste Authority of Central Ohio):  

Norwich Township does not have local regulations pertaining to hunting.  Hunting is under the jurisdiction of the Ohio Department of Natural Resources, Division of Wildlife. Answers to common hunting questions may be found at http://wildlife.ohiodnr.gov/stay-informed/frequently-asked-questions, or by contacting the District Office at (937) 372-9261. 
Norwich Township's regulations are outlined in a resolution which establishes both the regulation and the registration of transient vendors within the unincorporated area of Norwich Township.  Click HERE for the resolution.
No.  Do not cover, bury or block any sewer manhole lid. This makes it very hard to clear backups or run any kind of maintenance on the systems.
Residents of Ridgewood and the City of Hilliard receive their water from the City of Columbus.  Residents of Timberbrook receive their water from the Aqua America, Inc.  And still others receive their water from private wells.  To contact the City of Columbus, visit their web site at http://utilities.columbus.gov/.  To contact Aqua America, Inc., visit their web site at https://www.aquaamerica.com/Pages/Home.aspx.
If the water looks or smells bad, do not drink, cook, clean or bathe with the water. If you are a resident of Ridgewood or the City of Hilliard, contact the City of Columbus Division of Water at (614) 645-7691.  If you are a resident of Timberbrook, contact the Aqua America, Inc. at (877) 987-2782.
For residents that reside in the unincorporated areas of Norwich Township, a permit for a security system is not currently required. For residents that reside in the City of Hilliard, permits are required for home security systems. Permits may be obtained from the Hilliard Police Department by calling (614) 876-7321. Permits are $25.00 for a 2-year period.
Removal of fallen trees on private property is the property owner’s responsibility. Norwich Township and the City of Hilliard will remove trees that are blocking a road, a sidewalk or that have fallen within the Township/City’s right-of-way. To report a tree down within the unincorporated areas of Norwich Township during normal business hours, call (614) 876-2236. To report a tree down within the City of Hilliard during normal business hours, call (614) 876-7361. If it is after hours regardless of its location, please contact the Hilliard Police Department at (614) 876-7321.
Curbside yard waste is provided through Local Waste Services.  (For more information on Local Waste Services click HERE.) To haul to a facility, visit SWACO.org to find area drop off locations.
Dumping in and around streams, storm drains and bodies of water are illegal. Please contact our Roads and Cemetery Division at 614-876-2236.  Here is a link with more information and contact numbers as well: http://www.bethechangeforcleanwater.org/franklin-county
For residents that reside in the unincorporated areas of Norwich Township, all zoning issues fall under the Franklin County Board of Planning and Zoning. Please contact them directly at (614) 525-3095. For residents that reside in the City of Hilliard, please contact the Hilliard Building Department at (614) 334-2557.
The Township Road Department replaces street and traffic signs on Township roadways only. 
The Hilliard Recreation and Parks Department offers a wide range of different activities throughout the year. Please call them at (614) 876-5200 for more information.  In addition, the Dublin Community Recreation Center also offers a wide range of activities.  For more information, please contact them at (614) 410-4550.
The positions of Board of Trustee and Fiscal Officer each have a term of office of four (4) years.  The Trustee term of office begins in January and the Fiscal Officer term of office begins in April.  For more information on the Board of Trustees and the Fiscal Officer, click here  NorwichTownshipTrustees/Fiscal.  
The Norwich Township Trustees meet the first Tuesday of each month unless otherwise noted. Click here for the complete schedule.
Each Norwich Township meeting has a public participation section where residents are given the opportunity to speak.
Dog licenses can be purchased in person at the Franklin County Dog Shelter (1731 Alum Creek Drive) or the Franklin County Auditor's Office (373 S. High Street, 21st Floor).  You can also apply online at www.franklincountyauditor.com or receive a paper application by calling the Consumer Services Division at (614) 525-3260.  You must provide proof of current rabies vaccination before you are able to purchase a dog license for any dog or puppy three months of age or older.
Franklin County residents can report littering or the illegal dumping of trash by calling the Nail-A-Dumper hotline at (614) 871-5322 or by visiting www.nailadumper.com.  Both are available 24 hours a day, seven days a week. Dumping in and around streams, storm drains and bodies of water are also illegal.  If you see problems, please contact our Roads Division at 614-876-2236.  For more informaition and  additional contact numbers visit: http://www.bethechangeforcleanwater.org/franklin-county

Township

Fire

Yes. The Northwest Regional Emergency Communications Center (NRECC) dispatchers answer emergency 9-1-1 calls from residents in the unincorporated areas of Norwich Township and the City of Hilliard. Depending on the call, the dispatcher will either notify the Hilliard Police Department or the Norwich Township Fire Department immediately of the situation.
When hiring, we utilize the full testing services for available firefighter/paramedic positions through the National Testing Network, Inc. and do not accept applications at any Norwich Township location. Visit the National Testing Network, Inc. to answer any questions or to apply when we are hiring. Once on the site, select Firefighter and sign up for Norwich Township Fire Department.
To schedule an inspection, call the Norwich Township Fire Department Prevention Bureau at (614) 876-3331. Please allow 48 hours prior to your requested inspection date.
Fire Incident Reports are available by calling (614) 876-3331 to request this report.
A Knox Box, or better known as a Key Lock Box, is a high security key box system designed to give emergency service personnel immediate access to a home. Any home or business in the unincorporated areas of Norwich Township, City of Hilliard or in the unincorporated areas of Brown Township that is equipped with an automatic fire alarm system must have a Key Lock Box installed. The master key to this Key Lock Box will be maintained by the Norwich Township Fire Department, which has sole responsibility to granting access to the home or business. Contact the Norwich Township Fire Department Prevention Bureau at (614) 876-3331 to obtain a Key Lock Box order form or for more information on the Key Lock Box.

To dispose of a fire extinguisher that cannot be recharged or you do not wish to keep, here are a few options:

  • Release any pressure contained in the canister by shooting a small amount into an open area.  Let the canister sit for a few days, making sure the pressure has been released.  Once there is no longer any pressure, dispose in a trash bag in your regular garbage.
  • Obtain disposal dates for the next Household Hazardous Waste Day from the Solid Waste Authority of Central Ohio website, www.swaco.org.  SWACO will accept fire extinguishers during limited business hours at their permanent facility located at 645 E. 8th Avenue, Columbus OH  43201.  Phone:  614-294-1300.
  • Contact any fire safety equipment dealer of your choosing to see if they will accept unwanted fire extinguishers.  These companies will likely charge a small disposal fee per extinguisher.
  • Some fire extinguishers are rechargeable as long as it is up to the current standards.  Contact a fire safety equipment dealer to determine if your fire extinguisher is rechargeable.
To ensure the most effective service at the time of an emergency, our crews must remain with their fire apparatus during their entire shift. Our crews work 24-hour shifts, and they have no scheduled meal breaks. It is possible that on the way back to the fire station after a call, the crew could stop to pick up food or supplies for their station. (Meals are paid for by the firefighters.) They maintain constant radio communication with our fire alarm office and will respond to any emergency, regardless of their current location or non-emergency assignment. They don’t necessarily have to be sitting in the fire station to be dispatched to a call. Very often, our firefighters and paramedics spend long periods of their day running calls, without returning to the station or stopping to eat.

Roads

It is the responsibility of the Franklin County Engineer's Office to alert the Norwich Township Roads Department when plowing and/or salting should begin.
Norwich Township Roads Department and the Franklin County Engineer's office survey the roads in the unincorporated areas of Norwich Township annually to identify Township roads in need of repair. Once these roads are identified, the Norwich Township Trustees make the final decision as to which roads will be repaired.
There are approximately 13.9 miles of roadways in the unincorporated areas of Norwich Township.
Removal of fallen trees on private property is the property owner's responsibility. Norwich Township Roads Department and the City of Hilliard will remove trees that are blocking a road, a sidewalk or that have fallen within the Township/City's right-of-way. To report a tree down within the unincorporated areas of Norwich Township during normal business hours, call the Roads Department at (614) 876-2236. To report a tree down within the City of Hilliard during normal business hours, call (614) 876-7361. If it is after hours regardless of its location, please contact the Hilliard Police Department at (614) 876-7321.
Dumping in and around streams, storm drains and bodies of water is illegal. Please contact our Roads and Cemetery Division at 614-876-2236.  Here is a link with more information and contact numbers as well: http://www.bethechangeforcleanwater.org/franklin-county
Norwich Township Roads Department will remove dead animals that are on the roads of the unincorporated areas of Norwich Township. To report a dead animal within the unincorporated areas of Norwich Township during normal business hours, call the Roads Department at (614) 876-2236.  For all other roadways, call either the Franklin County Engineer’s Office at (614) 525-3030 or the City of Hilliard at (614) 876-7361.  Dead animals on private property should be addressed by contacting an animal control company for removal at the homeowner’s expense.
Residents can find information and request a street light at this link: Street Lights.  You will find the requirements and a Street Light Application form on this site.  Once all requirements have been met, our Township Administrator will work with AEP to determine if and where the light pole can be placed.