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Police

Hilliard Division of Police

HPD BAdegsPolice services, including patrol and investigation, are provided by the Hilliard Division of Police for both the unincorporated areas and areas within the City of Hilliard limits.

*Residents of the Township who reside within the City of Columbus are served by the Columbus Division of Police.

Text-to-911

Franklin County residents can now Text-to-911 in an emergency. Text-to-911 allows a person to send a text message from a mobile device when placing a call would be too dangerous. Know when to Text-to-911: 

  • If you are in a threatening situation and a voice call could increase the threat
  • If you cannot speak due to an injury or medical condition
  • If you experience poor mobile phone reception
  • If you are deaf, hard of hearing, or have a speech disability

To send a 911 text, simply enter the numbers 911 in the “To:” field of your mobile device then add a brief message to include your location and type of emergency, then press “Send”. Dispatchers will receive the message similar to how it would appear on a smartphone text massage chain and will have the ability to text back specific questions to the sender.

For more information about the new Text-to-911 service, visit text911.franklincountyohio.gov.


File a Report 

For emergencies call 911. 

ONLINE:  The Hilliard Division of Police has its own Online Reporting System. Make sure to turn off pop-up blocking software before filing the report.  Below is a video tutorial on how to file a report online.

*Note all cases filed using the Online Reporting System will be reviewed before approval. Upon review, if further investigation is needed, you may be contacted.

Filing a false police report is a crime under Ohio Revised Code 2921.13. For additional details visit Hilliard Division of Police Online Reporting.

IN-PERSON:  Visit the Hilliard Division of Police to file an in-person report at:

Hilliard Division of Police
5171 Northwest Parkway
Hilliard, Ohio 43026


Pay Your Ticket

There are a number of ways to pay a ticket if the violation does not require a personal court appearance and a defendant does not wish to contest it in court. Regardless of what payment method is selected, fines must be paid by the date listed on the citation, and proof of insurance is required if it was not presented when the citation was issued.

PAY ONLINE

Many individuals find the most convenient way to pay a ticket is with the Hilliard Division of Police Online System

PAY IN-PERSON

The Clerk of Courts accepts in-person payments and offers a 24-hour drop box at:

Hilliard Division of Police
5171 Northwest Parkway
Hilliard, Ohio 43026

Cash, Visa, MasterCard, money order, and checks are accepted.


vacation house check

Planning to leave town for a few days? Completed the needed information on House Watch or (614) 876-2429 to set up your house check. 


Smart911

Smart 911

Use Smart911 to create a secure safety profile. Provide lifesaving information to police, fire, and EMS responders. The safety profile will automatically display to emergency communications technicians when a 911 call is placed from a phone number associated with a Smart911 profile.

Information ranges from a photo of a missing person and the number of people living in a home to the location of bedrooms and detailed information about a person’s allergies or prescriptions.

For more information visit the Hilliard Division of Police Smart911 details.


Forms and Applications

Alarm Permit 

Individuals and businesses who maintain security, fire, or medical alarm systems must apply biennially for a permit. Complete and mail the Alarm Permit Application Form and the fee of $25.00 to:

Hilliard Division of Police
License/Permit Bureau
5171 Northwest Parkway
Hilliard, Ohio 43026

Street Closure Application

Request a street closure by filling out a Street Closure Application Form. Email the form to hilliardpolice@hilliardohio.gov.

Transient Vendor

Transient vendors selling items door-to-door within Norwich Township must review the Norwich Township Transient Vendor Policy. Contact the Hilliard Division of Police with questions at (614) 876-7321.

Public Appearance 

Police officers are available to appear at community events. Fill out a Public Appearance Request form and email it to policeinfo@hilliardohio.gov.

Special Duty 

Police officers are available to provide security, law enforcement, traffic control, and other services at events or locations. Fill out a Special Duty Request form and email it to policeinfo@hilliardohio.gov.
*There is a three-hour minimum, per officer, per event.

For more information contact Sergeant Settles at (614) 334-2479 or by email at ksettles@hilliardohio.gov

Station Tour


The Hilliard Division of Police offers police station tours. Fill out a Public Appearance Request form and email it to policeinfo@hilliardohio.gov.

Public Records Request

To request, a copy of a Public Record fill out the Public Records Request form and email it to hilliardpolice@hilliardohio.gov. Review the City of Hilliard's Public Records Policy and call (614) 876-2429 with any public record requests questions. 

Hilliard Division of police contact INFORMATION

Hilliard Division of Police
5171 Northwest Parkway
Hilliard, Ohio 43026

Emergency Call: 9-1-1
24/7 Non-Emergency:  (614) 876-7321
Police Administration:  (614) 334-2140
Community Relations:  (614) 334-2575
Public Records:  (614) 876-2429
Fax:  (614) 876-1507
Email:  policeinfo@hilliardohio.gov